Category Archive

I recently got this question from a City Council member in a small community in Iowa. Chris, I have to admit, I’m intrigued about the PeopleService model and am torn between wanting to be in …

With so much uncertainly in this industry, it can be hard to plan for the future. It seems like there are always new regulations, staffing issues and technology and facility upgrades that are needed. What …

Let’s get your Plan B set for the New Year. It’s hard to believe that 2022 is coming to an end and another year is rolling around. If you haven’t had an opportunity to develop …

This question from a City Administrator in Iowa is frequently discussed when we meet with cities about managing and operating their water and wastewater plants. We are currently using a contract management company for our …

I received this question from a City Administrator in Kansas: We have a need for a water/wastewater superintendent and have not received qualified applicants in months. I saw a previous newsletter where you were asked …

We received this question from a City Administrator in Kansas that addresses an increasingly common problem: We had a situation caused by severe weather occur while our experienced operator was out of town on vacation. …

A great question on a topic I am hearing more and more of. Thank you to the Iowa City Manager who sent this in. We have had bad luck keeping a licensed operator here. As …

Wages create mobility – in the wrong direction. Here’s a auestion from a City Administrator in Kansas: Our operator of 25 years retired last year and we were lucky to have a replacement in place. …

Perception of losing control is a hurdle for Nebraska community We are a neighboring city of a community you operate in. At the time it was surprising that the city did not replace their outgoing …

It’s our pleasure to be a resource answering questions that come to us. What I’ve found is that often the questions asked are similar so it led to this idea to share the questions and …