STRAIGHT ANSWERS with Chris McMillen

It’s our pleasure to be a resource answering questions that come to us. What I’ve found is that often the questions asked are similar so it led to this idea to share the questions and …

How Do We Find the Right People

Here is a question I’m often asked related to a common problem in our industry. “We have had turnover in our water/wastewater departments. One was due to retirement and the other was because our guy …

Are You Really in Control

Are you really in control of your water and wastewater operations? Answer these questions to find out and discover how you can gain real control. Do you really have ‘control’ of your staff? If there …

PeopleService Team on Managing by Affidavit

The PeopleService team recently presented at the Iowa League Conference on Managing by Affidavit as a way to maximize your resources. President Chad Meyer, Iowa Assistant Region Manager Heath Draeger, Industry Ambassador Dennis White were …

Why Communication is Critical

Knowledge and communication are important now more than ever, particularly between city administrators/leaders and the professionals who manage and maintain critical systems in their communities. In this engaging 30-minute presentation, Director of Operational Programs Mike …

The Power of People Service

It’s been almost 8 months now since I joined PeopleService even though, like everyone else, I suspect the last month alone feels like a year! It certainly is a strange time, but it also proves …