Why Communication is Critical

Knowledge and communication are important now more than ever, particularly between city administrators/leaders and the professionals who manage and maintain critical systems in their communities. In this engaging 30-minute presentation, Director of Operational Programs Mike Adair takes you through the types of reports you’re entitled to from those who run your water and wastewater systems. With aging infrastructure (and aging employees), and the unknowns of COVID today, keeping your finger on the pulse of what’s happening and being able to relay this information to your citizens is paramount.

Download the presentation (PDF)