May 2021

It’s our pleasure to be a resource, answering questions that come to us. What I’ve found is that often the questions asked are similar, so it led to this idea to share the questions and answers here as they might be relevant to what you’re going through now, too. Check this one out from a City Administrator in Missouri and if you have a question, email it to If selected for this e-newsletter, we will send you a cup of poo. Okay, it’s not really poo, but a coffee mug and poo emoji.

QuestionWe have had turnover in our water/wastewater departments. One was due to retirement and the other was because our guy was offered more money with a neighboring city. We simply cannot find water/wastewater operators. We have had the job posted for a while now and we do not get many applicants, especially those with the required certifications. How is PeopleService able to find the right people?

AnswerWhether they choose to partner with PeopleService or not, we still want to be a resource for you. Excellent question and one that I get a lot: How do we find operators? Full disclosure, it is challenging for us as well, but we have a couple of tricks up our sleeves.

Click here to see them.